Refund policy

Returns

You have 14 days from the delivery date to inform us about your order cancellation and 7 days to bring your return to the post (it needs to be postmarked within these 7 days). If you decide to return the purchased products, send us an email to: tina.gorkic@gmail.com

Returns and exchanges only apply for unworn and unwashed merchandise.

Products must be unused with a tag still attached and in the original packaging.

We only offer refunds onto the original payment method used to make the order. Depending on the original payment it may take up to a few days to see the refund on your account.

The refund’s amount does not include customs fees from the vendor to the customer and from the customer to the vendor.

The refund policy is not applicable to personalized, used or washed items

Shipping fee back to us will be at your charge. Make sure to use tracking with your parcels to avoid losing them on the way back to our stock.

We do not refund shipping costs. However, if you received a damaged or incorrect product, we will, of course return the shipping costs and send you the correct product. Please note that duties and taxes on orders shipped outside EU can not be returned.

Other

All the prices are given in EUR. 

All orders delivered outside of the European Union may be subject to eventual taxes and customs duties, which the customer has to pay by himself.